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Solutions

Empowering Physicians and Advanced Practice Clinicians to deliver on the promise of patient and family-centered care and experience more joy at work.

Watch the introduction to Language of Caring for Physicians® and read below to learn more about this breakthrough physician engagement program.


Realities for Physicians

Strengthen physicians’ and other providers’ communication and everyone benefits.

Developed by Wendy Leebov, Ed.D. and Carla Rotering, M.D. and grounded in an exhaustive study of evidence-based best practices, the Language of Caring for Physicians develops key communication competencies with eight modules that help busy, caring providers engage patients and make their caring felt by patients, family members, and coworkers. Language of Caring® coaches help you tailor the optimal implementation plan, so the process engages providers and is seamless and efficient for your organization.

The Language of Caring for Physicians Skill Modules

  1. The Communication Solution
  2. Mindful Practice
  3. Collaboration and Teamwork
  4. Effective Openings and Closings
  5. Engaging Patients and Families as Partners
  6. Communicating with Empathy
  7. Effective Explanations
  8. Hard Conversations

Features

“Sometimes you forget the real reason that you went into medicine — to help people and to really offer them peace of mind during times of distress. I think the Language of Caring really does a nice job of breaking down the doctor-patient relationship and what’s important about that. Our patient surveys have reflected an increase in patient satisfaction. I feel like it has solidified my relationships with my patients … Once you start practicing that with patients, it spills over into the co-worker environment as well.”

Dr. Anna Likhacheva
Radiation Oncology
Banner MD Anderson

Among Language of Caring Clients
MedStar Washington Hospital Center, DC
Stony Brook Medicine, NY
Bronx-Lebanon Hospital Center, NY
Desert Oasis Healthcare, CA
Southeastern Health, NC
University of Maryland Upper Chesapeake Health, MD
Health First, FL
Children’s Hospital of Wisconsin, WI
Adelante Healthcare, AZ
Lone Star Circle of Care, TX
MedStar Medical Group, MD

Contact us to explore how Language of Caring can make a powerful positive difference in your organization!

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Language of Caring Guide for Physicians