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Language of Caring for Staff: The Benefits

From the time we started it, there were a few things our team members say. One is, ‘It feels really good to know that the leadership acknowledges that this is important to them because it’s important to us as care providers.’ The second thing they say: ‘Even though we had a family and patient-centered approach to our care, that this has just enhanced it tremendously.’ And third, they feel that even though they were kind to their colleagues, they are much kinder now.

Rhonda Anderson, CEO
Cardon Children’s Medical Center

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