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Language of Caring Webinar Series

Each patient experience webinar will focus and enrich your team with cutting-edge information and proven tools they can use to achieve and strengthen patient-centered care, the patient and family experience, employee engagement, nurse communication, the doctor-patient relationship, leadership, accountability, change management, and much more…

Introduction to Communication Skill-Building Solutions Webinars

Overview of Language of Caring for Staff® on December 14, 2017 from 3pm-3:30pm (EST): Space is limited. Register now.

Overview of Language of Caring for Physicians® on December 19, 2017 from 3pm-3:30pm (EST): Space is limited. Register now.

Interested in a free, 30-minute private consultation and webinar for your organization? Register now.

Complimentary Webinar – Movers & Shakers Share the WHAT & the HOW: Tales & Tips for Achieving a Culture of Caring
Wednesday, November 29, 2017 [1:00pm – 2:00pm EST]

Language of Caring® clients are achieving dramatic improvement – on engagement, CAHPS and culture. Key to their success is strong, effective leadership within their organizations. In this webinar, dynamic strategy champions and master implementers of Language of Caring from two healthcare organizations share the nuts and bolts of their implementations, success factors for engagement and sustainability, and insights gained about maximizing personal leadership and impact.

• How the Language of Caring strategies work, in a nutshell
• High-leverage leadership: how the organizations made their strategies take hold and stick
• Learnings, surprises and discoveries
• Tips and suggestions for implementing strategies with impact and sustainability

Webinar Faculty

Heather A. Beauchamp, MSN, RN, LSSBB, Director Medical Staff Strategic Support; Upper Chesapeake Medical Center
Upper Chesapeake Health

Dorothy Sisneros, MS, MBA, Partner and SVP Client Services; Language of Caring
A seasoned executive coach, facilitator, trainer, and strategic partner, Dorothy has extensive experience as a consultant/partner in healthcare, service excellence, leadership, strategic planning, talent management and organizational dynamics. She has coached 100’s of leaders at all levels to excel in their roles and lead effective transformation.

Click here to sign up for this complimentary webinar.

Contact us to explore how Language of Caring can make a powerful positive difference in your organization!